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Customer Service

The Kona Ride Online offers Kona Bikes for direct purchase and delivery via our dealers in the contiguous United States.

If you have any general questions about the program email: support@konarideonline.com

For questions regarding placing your order email: myorder@konarideonline.com

For questions regarding sizing selection email: sizing@konarideonline.com

For questions regarding an order you have recently placed email: myorder@konarideonline.com

You can also reach us between 8:30 am and 5 pm Pacific Time, Monday - Friday (except on holidays) at 1.800.KONA.USA. Ask for the Ride Online.